We decided to transform from virtual machine (VM) architecture to Kubernetes, from a traditional IT mindset to DevOps-oriented Agile delivery. But this dramatic change requires taking intentional steps to influence a culture open to new approaches, deeper collaboration and service ownership.Įxpanding SAP Fieldglass from on-premises data centers to a multi-cloud approach to accommodate the sharp increase in the data requirements of our expanding customer base, we found ourselves at a crossroads. Tools and specific engineering practices are key components to helping organizations evolve from a traditional IT mindset to a culture of DevOps. How to support a cultural shift to DevOps If one of you finds any inspiration reading this and can affect even a little change (for the good!) in your org, we will be overjoyed. One of Sumo Logic's core values is "being in it with our customers," meaning we try to understand and support their priorities, align with their goals and learn from them. When I heard about what our customer, Michael Basil of SAP Fieldglass, and his team have done to support each other along their journey to DevOps, I knew we should share their story, for its potential to inspire and affect change. This resonated: “getting good at getting better” is a key part of the goal. Gene Kim, one of the authors of the “The Phoenix Project,” once told me, “the quality of the daily work is less important than the improvement in the quality of the daily work.” I love technology, and I’m thrilled to work in a profession where I’m steeped in it! In my career as a developer, consultant and marketeer I've learned it’s not “the cool new tech stack” that helps win the day. By Sam Fell, VP, Product Marketing, Observability, Sumo Logic
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